News
and good stuff to know from your IT Department.
Downtime
– NOT!
Have
you noticed? No recent emails from me that the network and internet will be
down! FINALLY our phone quality issues in San Jose have been fixed. THANK YOU
all for your patience as we went through the agonizing process of elimination
it took to finally find the solution. {For those of you interested in techie
details, it had to do with the version of firmware on our switch.)
Can’t get to the P
drive? Fix it in 3 easy steps. Read this!
We’ve
noticed quite a few tickets with VPN issues where the network drives are not
showing up, or show up with only part of the directory
structure. Sometimes this even happens without VPN in the office. We’ve
discovered that this is caused by using “Offline Files” or “Briefcase”.
Incidentally, this also causes excessive traffic when it tries to replicate with
the server, which also slows down your computer.
If you are in doubt whether you have it on, or if somehow it accidentally
turned it on, you can check and disable by following the 3 easy steps below
(Details and screenshots at this link: http://www.liberiangeek.net/2012/07/turn-on-off-offline-files-in-windows-7/)
- Go to Start –> and search for Sync Center and select to open it
- Next, click Manage offline files
- Finally, choose to disable it and restart.
By the end
of August:
ClickShare
will be installed at all locations.
What
does that mean to you and our customers?
· You’ll be able to
walk into the conference room, plug a ClickShare device into your computer, run
a small program, and share your screen! No more figuring out which adapater you
need, where that adapter is, what cable to use – just plug and play!
All
Smartboard computers will be replaced.
What
does that mean to you and our customers?
· You’ll be able to
walk into the conference room and use the SmartBoard pretty much the way you
use your own computer.
· It will be hooked to
the network so you can save files to the Scratch drive, or email them if you’d
rather, as well as retrieve files from the Scratch drive.
· Most commonly used
programs will be installed on the SmartBoard computers.
By the end
of September
LifeSize
phone will have the ability to place external calls.
What
does that mean to you and our customers?
· Only one phone in the
room (no need for Polycoms any more)
· You can include
customers, vendors, non-Pivot people in your videoconference calls
Crestron
will be complete in San Jose
What
does that mean to you and our customers?
· In San Jose, you’ll
be able to control screens, calls, and lighting with click & drag on a
small control panel on the table or wall
· Speakers, microphones
and the phones themselves will be in the ceiling. Just talk & they’ll hear
you!
As
always, let us know if you have questions, suggestions or concerns.
Mavis Moon Director
Information Systems
Pivot Interiors, Inc.
T 408 432 5658 C 408 318 2037 E mmoon@pivotinteriors.com
T 408 432 5658 C 408 318 2037 E mmoon@pivotinteriors.com
Anne Pham Technical
Support Administrator
Pivot Interiors, Inc.
T 949 988 5402 C 714 588 8892 E apham@pivotinteriors.com
T 949 988 5402 C 714 588 8892 E apham@pivotinteriors.com
