The testing has gone fairly well. Again, I must say how grateful I am to Cathy, Joel and their teams for doing this testing. There have been some frustrations and they've been very patient.
Speaking of frustration, Cathy has had a few with some of the differences between creating the project in Salesforce vs. doing it in Dexter. She and I met so I could write down a detailed list of the pain points. I figure if she finds them painful, others will, too. Some things are differences we'll all have to get used to but some are things that I should be able to make changes to either eliminate or improve.
October's been a busy month which included two trips for me so I haven't devoted as much time as I could wish to Salesforce, but I hope to focus more exclusively on it now and see what I can do to whittle down the pain point list and then roll the new process out to everyone.
I'll keep you posted.
