Wednesday, September 22, 2010

Testing commences, and who knows what's next

Yesterday I had Salesforce training with Cathy, Joel, Garlenzka, Ken M, Mary M, Alyse and Stacey B so they could start testing the new "Dexter in Salesforce" process. A big thank you to all of them for doing this testing. When you're a beta-tester it means you deal with the glitches and bugs so others don't have to. That can be bothersome. Here's hoping it goes well and soon a lot of more of you will join in.

Before they could truly use the new Project object in Salesforce I needed to get the sites from the Sites Database into Salesforce. I thought that'd be pretty easy and straightforward but, as is usually the case, nothing's ever simple. I worked on it for a couple days with no luck but finally yesterday, with some help from Apprivo, the consultant we've been using for Salesforce customization help, I got it. So now the sites from the Sites database for the companies that were sent to Salesforce from Contact are in Salesforce, too.

It feels good to make this progress. I'm excited about moving forward. A few days ago I reviewed Salesforce.com with Harvey, the sales ops managers and Sandy. It was fun to watch ideas for more and more ways we could use Salesforce bubble up from everyone. There are so many possibilities it's almost overwhelming. Now we need to figure out the priorities together and forge ahead!

Sunday, September 12, 2010

Ready for prime time

So the "Dexter project" in Salesforce is ready. I've tested it and shown it to Sherri and it's ready to be used by a pilot group. I'll be asking some teams if they're willing to try it out this week. I'm thinking we'll test it for 2 weeks and then roll it out.

This new project form in Salesforce accomplishes one main thing: It makes it so people don't have to put company & contact information both into Contact and Salesforce in order for the information to be used in Dexter.

Next is the bigger step. How do we move more functionality into the cloud? Stay tuned.